Shipping Policy
Effective Date: 27-3-2025
Shipping coverage
With out courier partner, DHL, we ship to all countries in Europe.
Shipping costs
Order processing time
Shipping Times
Track your oder
Order modifications and Cancellations
Policy updates
Contact information
Shipping coverage
With out courier partner, DHL, we ship to all countries in Europe.
Shipping costs
- Netherlands: €4,95 ex VAT, free shipping for orders over €100,- ex VAT
- Germany: €4,95 ex VAT, free shipping for orders over €100,- ex VAT
- Belgium: €4,95 ex VAT, free shipping for orders over €100,- ex VAT
- Other countries in Europe: €14,95 ex VAT, free shipping for orders over €100,- ex VAT
Order processing time
- All orders are processed on the same day if ordered before 9 PM GMT+01:00 Amsterdam time
- Orders placed after the cutoff will be processed the next business day.
Shipping Times
- Netherlands: 1 business day - PostNL
- Germany: 2 business days - DHL
- All other European Countries: 2 business days - DHL.
Track your oder
- At the moment the package leaves our warehouse the customer receives an email with the tracking information with a url for real-time tracking.
- If you have any tracking queries, our support team is ready to assist.
Order modifications and Cancellations
- If an incorrect delivery address has been entered, please contact the team at hello@2doboard.com to make modifications to your order as soon as possible.
- Weekend orders are processed the next business day.
- Contact our customer service for any order changes.
Policy updates
- We periodically update our Shipping Policy
- stay informed by checking our website for the latest information
Contact information
Address: Strausslaan 9, 3055CT ROTTERDAM, Netherlands
Email: hello@2doboard.com
Contact form: Contact us
Customer service: Monday to Friday from 9:00 am to 5:00 pm
Company name: 2DOBOARD B.V.
Dutch Chamber of Commerce number: 73444650
VAT ID: NL859537729B01
IBAN number: NL68RABO0184310083
